Q: What is My Nokia?

A: My Nokia is a free service for Nokia owners, which helps you to get the most out of your Nokia.

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Q: What will I get with My Nokia?

A: By registering for My Nokia you can receive regular communications that include tips & tricks specific to your phone, great offers, competitions and more. You can choose how you receive these communications, directly to your phone and/or via email. You will also be able to log-in to your own personalised My Nokia web page (and in some markets a personalised mobile page). You will also receive information on new device models through My Nokia.

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Q: What is Nokia Account ?

A: Forget multiple passwords and usernames. With your Nokia Account, you simply need one user name and password to access a range of Nokia’s services, like Ovi and My Nokia.

• One account for all the Nokia services
• Sync your devices
• Share with your friends

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Q: Can I upgrade My Nokia account into Nokia Account or vice versa ?

A: Yes you can. If you have joined My Nokia already or you have a separate Nokia Account, you can sign-in with your username or mobile phone number.

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Q: How can I register for My Nokia?

A: As a Nokia owner, you can register for My Nokia at http://www.nokia.ie under the My Nokia section.

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Q: Does registering for My Nokia cost anything?

A: My Nokia is a free service and there is no cost to register through the web site. If you register via SMS, then the cost for you will be 1 SMS (according to your local operator tariff). Some messages request that you reply via your mobile. If you send a reply message, then the cost for you will be is 1 SMS (according to your local operator tariff).

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Q: Can I join My Nokia if I am under 13?

A: Unfortunately you need to be 13 years of age or older to register for My Nokia.

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Q: How does Nokia contact me when I have registered for My Nokia?

A: This will depend on how you joined My Nokia. On the My Nokia web page you can choose to sign up for My Nokia communications to your mobile and/or via email.

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Q: Can I register or sign-in to My Nokia, if I don't have a Nokia phone, but I have for example a D211, an observation camera or a 770 Internet tablet?

A: Unfortunately you can only register to My Nokia if you own a Nokia mobile phone . However, the tips and tricks sign-in is available only to selected phone models. Please, refer to your local My Nokia web site login page to find out more about what is offered in your country for your Nokia model.

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Q: I have a Nokia device. Why can’t I sign up for My Nokia Tips & tricks?

A: A: If http://www.nokia.ie lists My Nokia on the homepage, then My Nokia is available in your country and you can register to My Nokia and start receiving tips and tricks messages . However, at the moment, My Nokia tips and tricks sign up may not cover all phone models in your country.

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Q: I have registered for My Nokia. Why don’t I get information from My Nokia?

A: Once you have logged in to your personalised My Nokia webpages, please check your mobile phone number and/or email address under My Nokia profile. If these are correct, check that you have selected at least one of the communications channels: SMS and/or email. If one of these is already selected, please contact your nearest Nokia Care Contact Centre [1890 946 245].

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Q: I have bought a new Nokia device. Do I need to update the information in My Nokia profile?

A: You should update your information on your My Nokia web site by logging in. When you have updated your phone information, you can get the full benefits out of My Nokia.

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Q: How should I update my profile in My Nokia - new device model, email address or new mobile number?

A: Login to your My Nokia pages and follow the link below to go to update your information in My Profile section. www.nokia.ie/mynokia.

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Q: How can I opt out of receiving communications from My Nokia?

A: You can opt out of receiving communications from My Nokia at any time. The easiest way is to follow the link below and log in to your My Profile section, www.nokia.ie/mynokia. There you can choose to opt out of communications.

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Q: What is the My Nokia web site address?

A: www.nokia.ie/mynokia

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Q: Do I have to register to access My Nokia web pages?

A: Yes, you need to register to access My Nokia. The content on My Nokia pages is personalised and can be accessed after signing in to the service.

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Q: If I am already a Club Nokia member, do I have to register again for My Nokia?

A: No, you do not have to register again. The latest information about the new content is available on the My Nokia website.

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Q: What is the difference between Club Nokia and My Nokia?

A: After listening to Club Nokia members and other mobile phone users, the main feedback was that consumers wanted help in learning how to get the most out of their particular phone model. From this, the enhanced program focuses on providing tips and tricks for the consumers to use their phone in the way they want to get the most out of it.

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Q: Will My Nokia be launched in other countries ?

A: Yes. My Nokia has been launched throughout the world during 2008. Currently My Nokia is available in 44 countries.

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Q: Where is My Nokia launched ?

A: My Nokia has been launched in Argentina, Australia, Austria, Bangladesh, Benelux – Belgium, French and Flemish, Luxembourg French, Netherlands, Brazil, Chile, China, Colombia, Czech, Denmark, Finland, France, Germany, Greece, Hong Kong Chinese and English, Hungary, India, Indonesia, Ireland, Italy, Korea, Kingdom of Saudi Arabia, Malaysia, MENA Arabic and English, Mexico, New Zealand, Norway, Philippines, Poland, Portugal, Romania, Russia, Singapore, Slovakia, Spain, Sweden, Switzerland French, German and Italy, Taiwan, Thailand, Turkey, UK, USA, Venezuela and Vietnam.

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